“In my 28 years as a director of hospital business offices, from the smallest to the largest, and also having the opportunity to work on the vendor’s side as a consultant, I can really appreciate a company like CBB…  CBB has always responded in the most professional manner, and with the greatest performance and the least amount of problems. If every vendor took as much pride in their work and servicing their clients as well as CBB does, it would make all of our lives in the healthcare business office arena much easier.”

–  John A. Chapman, Director of Patient Financial Services
   Catholic Healthcare West - Phoenix

“My staff members enjoy a professional relationship with CBB employees and routinely praise the extra efforts put forth by CBB staff to ensure things run smooth. It is without hesitation that I recommend California Business Bureau, Inc. to anyone who may be seeking the outstanding and exemplary services CBB provides to its customers.”

–  Bret Kelsey, Corporate Director, Patient Services
   Community Medical Centers, Fresno

“Loma Linda has utilized the services of CBB for over 20 years. The significant reasons for this long-term business relationship is that we have found that they consistently strive for and deliver outstanding performance, but more importantly, honesty and integrity. CBB has performed their duties in an exemplary manner.”

–  Cindy Schmidt, Executive Director, Patient Financial Services
    Loma Linda University Medical Center

“CBB’s staff is professional, friendly, and always sensitive to the needs of this facility.”

–  Karen Stephenson, Director, Business Services & Managed Care
   San Antonio Community Hospital, Upland

“Customer service is always one of the measurements that truly defines a company and their commitment to excellence. I can say without hesitation that I have always experienced the highest levels of customer service and expedient resolution to my inquiries. This high level of service exists from the collection staff at CBB all the way through the management, including the President.”

–  Dan Kehl, Corporate Director, Patient Financial Services
   Scripps Health, San Diego

“[CBB’s] ability to perform, their honesty, integrity, and professionalism, make them excellent partners in healthcare collection.”

–  Susan DiBiasi, Director, Patient Financial Services
    UCSD Medical Center, San Diego